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'星巴克拒磨「過期咖啡豆」讓顧客氣炸　網友：拉肚子怪誰'

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'巴克,拒磨,過期,咖啡豆,顧客氣,客氣,網友,拉肚子,怪誰,'

'▲星巴克免費磨豆服務，日前引起爭議。（圖／ETtoday資料照） 消費中心／綜合報導 咖啡龍頭星巴克上月以營運成本增加爲由，大動作調漲29項商品價格，漲幅最高達16%，引起民怨。現在又爆出顧客拿咖啡豆至門市請店員免費磨豆，卻被告知不提供這項服務，讓該名'

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'2017-03-06 13:59:20'

'2017-03-06 14:01:00'

'94638'

''

''

''

''

''

''

''

''

''

''

''

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NULL

'<img alt="" src="/uploads/allimg/170306/3-1F30614004S43.jpg" style="width: 600px; height: 445px;" /><br />
<div>
	　　▲星巴克免費磨豆服務，日前引起爭議。（圖／ETtoday資料照）</div>
<div>
	　　</div>
<div>
	　　消費中心／綜合報導</div>
<div>
	　　</div>
<div>
	　　咖啡龍頭星巴克上月以營運成本增加爲由，大動作調漲29項商品價格，漲幅最高達16%，引起民怨。現在又爆出顧客拿咖啡豆至門市請店員免費磨豆，卻被告知不提供這項服務，讓該名顧客相當傻眼，當場炮轟，「今天敢漲價，那服務有改善了嗎？」並指星巴克店大欺客。</div>
<div>
	　　</div>
<div>
	　　星巴克提供免費磨豆服務，消費者可任選一間門市服務。根據《蘋果日報》報導1名高中女老師是星巴克迷，去年12月在店員的推薦下，一口氣買了4包聖誕節限定豆，但日前女老師帶着咖啡豆到門市請店員協助磨豆，沒料到對方卻以「咖啡豆過期了，磨豆後的殘渣會影響其他新鮮的豆子」爲由拒絕服務，讓她十分不悅，痛批「未來星巴克賺不到我的一毛錢。」</div>
<div>
	　　</div>
<div>
	　　對此，星巴克表示，其他品牌的過期咖啡豆因含有香料、香草類纔不能磨，不過星巴克自己的咖啡豆就算過期，但保存得宜仍可做磨豆服務，應該是服務夥伴認知有誤，未來會再加強店員的教育訓練。消息一出，部分網友認爲店家太傲慢，但也有人表示：「過期咖啡豆自己買機器處理，別影向其它顧客」、「過期拒絕是合理的，要是磨完拉肚子怪誰？」、「把過期的豆子收下然後研磨期限內的咖啡給女老師」等。</div>
<div>
	　　</div>
<div>
	　　許多咖啡迷習慣在家沖泡咖啡，但不小心放到過期的咖啡豆真的不能喝了嗎？咖啡業者解釋，過期的咖啡豆研磨後，殘渣若卡在磨豆機內，之後研磨其他新鮮咖啡豆，風味品質可能會受到影響，因此建議民衆買回咖啡豆，要注意豆子保存方式與有限期限，免得浪費了。</div>
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